COST / LOGISTICS
Winter 2017: January 4 – March 31
Classes must have a minimum of 5 students.
The class fee is determined by the number of classes in a semester. Here at Timbalooloo, we have 4 semesters – fall, winter, spring and summer. Semesters are 3 months long on average, and usually have between 11 and 14 classes each.
Classes are billed by semester (not by class). A 14 class semester = $560 / 13 class semester = $520 / 12 class semester = $480 / 11 class semester = $440, etc.
We do not hold class (nor charge for a class) on holidays. We do not reimburse for missed or cancelled classes (unless it is the fault of the teacher). For missed or cancelled classes, if the teacher is able to arrange a make up, we will do our best to accommodate. However, keep in mind that it can be very difficult to reschedule an entire group and we may need your help in doing that.
We work closely with our host parents to support them in hosting a fun, fruitful and enjoyable class for all.
Parents are register and pay for classes through Front Desk Timbalooloo. You must create a profile in order to register. Please be sure to list your child as a dependent. Once registered, you will receive an email with special instructions including class location, day, time, fee, roster and holidays / no-class days. Our system currently accepts online credit card payments through MasterCard and Visa.
A note to parents: Younger age groups do well with parents or caregivers present and participating in class, whereas the older age groups focus better without the presence of parents or caregivers in the room of the class (encourages more of a “school behavior”). Please note that our teachers are highly trained musician-educators who are coming in specifically to teach music. They are not responsible for things such as basic child-care, bathroom or health and safety needs of the children. Those things are the responsibility of parents and caregivers present and their awareness helps make the class run smoothly.
REFUND AND MAKE UP POLICY
We know you plan your schedule around these classes and we do our best to make sure the classes run as scheduled. In the rare instance when we have to cancel a class (for example if the instructor is sick and we are unable to provide another teacher for the scheduled class), we will either schedule a make-up class for that cancelled class or issue a pro-rated refund for that one class. We do not issue refunds or make-ups for missed classes or cancellations by parents.
Due to the unique personal nature of how Timbalooloo classes are formed and scheduled, we do not offer drop-in classes. However, if after the first class, you are unsure if Timbalooloo class is a good fit for your child, we will happily refund you the semester fee (minus $40). After the second class the payment is non-refundable. But, if for some reason you’re still on the fence after the first class, just email us to request an additional week before committing.
Please note that we allow anyone to drop a class within 72 hours of the first class of the semester, should the class not be a good fit. In this case, you would only be charged for a single class.
To arrange for your own home class, please fill out our brief online class initiation form.
Timbalooloo Education Manager